Website Hosting & Support

Peace of mind for your most valuable digital asset

SEO Web Design & Digital Marketing Since 2000

hosting support

Supporting you since the Millennium

We manage your valuable web & digital assets while you focus on your business

We provide fully-managed business-class website & email hosting on lightning-fast servers located in a secure, a state-of-the-art UK data centre + a range of website support & maintenance services. Unless you're a mechanic you wouldn’t expect to service your own car. It's the same with websites.


1LG Digital provide a range of strategic IT Support services

Business-class web & email hosting on state-of-the-art equipment in one of NTTs 5 London Global Data Centers
Ongoing website care and management plan to ensure your site is always up-to-date, safe, secure and virus-free
Adhoc support + quick fixes for content updates, SEO tweaks, virus removal and troubleshooting broken sites

Enterprise-class London UK website and email hosting

1LG Digital offers lightning fast, safe and secure website and email hosting on state-of-the-art equipment reserved solely for our clients, located at one of NTTs 5 London Global Data Centers, on a 365-day fully-managed & supported basis.

Our client sites enjoy lightning-fast speeds—now a Google ranking factor—high security, uptime and customer service. Our virtual data pipe connects directly to the Internet backbone for unlimited bandwidth and high-speed data transfer rates. Take a tour of the London Data Center.

In contrast with cheap hosting services, we support both your website and email. cPanel hosted branded email, SSL certificates, and FTP access come as standard. While our hosting prices will not compete on price with cheap shared hosting services, we offer a superior service.

Website & email hosting plans start at £25 / month

Take a video tour of the NTT London 1 Global Data Center


Website care & maintenance plans—for your peace of mind

Our ongoing website care and maintenance plans cover all WordPress sites, from personal blogs to large corporate sites and WooCommerce or Magento stores. We ensure your site is always up-to-date, safe, secure and virus-free.

When migrating your site to our hosting or maintenance service, we start with a complete technical audit and fix any obvious problems, such as fixing broken links. We upgrade your core WordPress software, themes & plugins to the latest versions from the get-go and keep them that way going forward. All plans include:

  • Core WordPress software, theme and plugin updates
  • cPanel SSL certification and GDPR compliance setup
  • Real-time malware/virus protection & server level security scans
  • 4-hourly cloud back-ups and prioritised emergency support
  • Preventative Maintenance, uptime monitoring
  • Speed optimisation and page-caching upgrade
  • Up to 60-minutes web edits / onsite SEO Meta edits
  • Monthly housekeeping report
  • Extras: Google GMB / Analytics / Search Console Set-Up

Website care & maintenance plans start at £50 / month

server

Adhoc support services and 'quick fixes'

Whatever your website support needs, our team can help—from virus removal to fixing plugin conflicts, updating content and design changes.

For businesses without a care plan we offer Adhoc support for quick content updates, SEO tweaks, site speed issues, virus detection/removal and troubleshooting broken sites. Here's how it works:

  • Adhoc support is chargeable at our standard hourly rate. We will look at your issue and either fix it within the hour (minimum callout fee) or advise if extra time & materials are needed to fix it or apply updates.
  • Your site must be backed up first by your hosting company or us. We may also need access to your hosting control panel or FTP access.
  • A fix may not be possible if your issue is due to sub-standard hosting, your WP site plugins or themes are no longer supported, or if paid licences have expired, which you would need to pay to renew.
  • If we cannot fix the problem, we will advise on an advise on an alternative solution—e.g. renew expired licences or have us install a new theme or alternative plugins, which we would quote you separately.

If you need one-off support for your business website, call us on:

0800 860 0124 or 07836 235981

bandaid for business

Hacking & virus infestation removal

Websites not maintained regularly are at greater risk of virus infestation or getting hacked. If your website has been hacked or infected by a virus, recovering it from a previous backup may fix the problem.

If not, and the backup recovery exercise has not eliminated the problem, we can provide a quick, efficient, and competent service to isolate and remove the root cause of the problem. Once cleaned, we can restore your site to its former state before you were hacked, with minimum data loss.

We have many years of experience in virus infestation removal and damage limitation. We can also advise on antivirus protection, firewalls and the steps you need to take to prevent future virus infestations or hacks occur again – especially important for WordPress websites.

virus removal

It may be cheap, but how fast is your shared hosting—let's find out

While creating quality content that satisfies user intent is the top SERP ranking factor, having a site with good page speed is increasingly important. You can test your website speed using the official Google Speed Test Tool. If it loads in >2.5 seconds — great! If it is >5 seconds, rankings may suffer. Happily, with some simple on-page fixes and better hosting, we can often speed up your site by 50-80%.

emergency breakdown repair

Unless you're a mechanic you wouldn’t expect to service your own car

If your website is based on WordPress, it will need regular maintenance to ensure both security and performance. This involves updating core software, themes and plugins, making backups and monitoring security for spam, hacks, errors and viruses. Just like you wouldn’t expect to buy a car and service it yourself. You’d take it to a garage to keep it running smoothly and avoid expensive breakdowns. The same is true with websites. But few business owners have the skill or time to manage their site. If you’re struggling with your website housekeeping we can help—because that's what we do.


'Fixing the Internet' one site at a time since the Millennium

With 90% of web traffic resulting from a Google search, clients rely on us to rank their sites above competitors, drive floods of traffic, convert like crazy and consistently drive bottom-line revenue. Many clients have been with us for over a decade and enjoy multiple Google Page 1 results. Here's what a few clients say about their experience working with 1LG Digital.

People will do anything for those who encourage their dreams, justify their failures, allay their fears, confirm their suspicions and help them throw rocks at their enemies.

Go on — give us a call

We'll help you get ahead of the competition

We have a wealth of experience fixing under-performing websites and are as skilled as the big London web design agencies. If you're in SE England we're happy to discuss your project in person. London & Birmingham are under an hour from our Milton Keynes web design studio.

Step 1: Clarity Call

We explore the high-level details and goals for your project on a call. If the project is a match and you like us, we schedule a strategy call.

Step 2 Strategy

We discuss the options with all stakeholders on a more detailed call. At the end of this second call, we provide a ballpark estimate.

Step 3 Proposal

If you are happy with our ballpark project estimate, we'll write up a firm proposal for your consideration and schedule onboarding.

Navigation

Book a callback Quick Easy Quote GDPR data request GDPR erasure request Back to top